Archive for December, 2014

  • We’re always grateful to get good feedback from our customers. Sometimes it comes in the form of a review from Angie’s List. This job was completed in June of 2014.

    “Hire Again: Yes

    Description Of Work: Installed drain tile and sump pump.

    Member Comments: Overall, very pleased with their work. The only thing I wasn’t happy with, which is fairly minor, was the pipes going outside. The first day crew did not sealoff the pipes going out of the house and you could see daylight. Would have been very easy for mice or snakes to crawl through and given we live on a marsh, concerned me to the point that I stuffed a towel into the opening for that night. The cement crew that came out the next day, did close up the hole with caulk from the outside, so all was well.

    Other than that one minor thing, they were great! would still use them again. They cleaned up everything wonderfully, you would never have known they were there! Price was good, we compared them to another company and they came in with a better solution to our water issue and price. So far, with the rain this week, we have not seen any water in our basement and are hopeful that Standard’s solution has fixed out issue!”

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  • A while back we installed an egress window for John, a customer in New Hope who was beginning a basement remodeling project. John had us install his interior drain tile system back in 1991 and felt confident our crew would do a good job with the new window system as well.

    For us this was a simple install and our crew eagerly tackled the job. They were careful to lay down plywood to keep from tearing up the customer’s yard as they moved wheelbarrows full of dirt and debris away from the house. As part of the job we installed drain tile in the window well and tied it into the existing waterproofing system … just to make sure things stayed nice and dry.

    John gave the crew 5’s across the board for Quality, Responsiveness, Punctuality and Professionalism and stated he liked that we tied the window well drain into his current waterproofing system. When asked to grade the crew that worked on his home; Good, Fair or Poor … John wrote in Excellent.

    Later on he sent us pictures of his completed remodeling job. Nice. If you’re planning to remodel your basement and you’ve had any kind of water problem you may want to consider installing a waterproofing system first, to protect your investment. If you have any questions please don’t hesitate to call; we’d love to talk with you.

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  • Selling someone a product or service they don’t need is bad business. That’s why our representatives are trained to tell homeowners when our solution isn’t right for them. The review from this homeowner tells you everything you need to know. ~Mike

    “Evaluated our house for waterproofing needs due to leaking in basement.

    James was very helpful and professional. He could have sold us on a much larger waterproofing system than we already have, but let us know that the water issues we had were not due to waterproofing needs. We really appreciated his honesty and he even made recommendations on what we can do to that was minor. Everyone on the phone was very helpful too.”

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  • It’s one thing to have one of our company representatives say our basement waterproofing system works well. It’s quite another thing when your customers say so and go out of their way to tell you about it. Our crews installed this basement waterproofing system in the second half of 2013.

    “We had major water in the basement issues prior to your completing your install in the fall of 2013. While the spring of 2014 was one of the wettest in history, our basement was bone dry and still is. This was a major test for your system. You get an A+++.

    John – Excelsior, Minnesota”

    It makes us feel good to know our customers have peace of mind even in extremely wet circumstances.

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