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6 Questions Every Homeowner Should Ask a Waterproofing Contractor

When it comes to protecting your home from water damage, hiring the right waterproofing contractor is key. Waterproofing is an investment in the longevity and safety of your property, and the process can be complex. To ensure you’re making an informed decision and hiring a contractor who will do the job right, there are questions you need to ask. Here are six inquiries every homeowner should make before signing on the dotted line.

1. What is Your Experience and Expertise in Waterproofing?

You want to ensure that the contractor you hire has a solid background and extensive experience in waterproofing. Experienced contractors will not only be able to provide a comprehensive solution that suits your home’s specific needs but also anticipate and address potential problems before they arise.

The contractor should be able to detail their years of experience, types of projects they’ve worked on, and any specialties they may have. It’s also beneficial if they can provide references or case studies from previous jobs.

2. How Will You Diagnose and Resolve My Home’s Specific Waterproofing Needs?

Every home is unique, and a one-size-fits-all approach doesn’t work for waterproofing. A professional contractor should make a thorough assessment of your property to identify the root cause of water issues and tailor their approach accordingly.

Expect them to talk about performing an initial inspection, which may include checking the foundation, walls, basements or crawl spaces, and drainage systems. They should be clear about how they plan to address these issues, the materials and techniques they will use, and why they’re the best fit for your situation.

3. What Guarantees and Warranties Do You Offer on Your Work?

Waterproofing work should last and provide you with peace of mind. A contractor confident in their work will back it up with solid warranties and guarantees. This not only reflects the quality of their services but also protects you financially if the work does not hold up over time.

The contractor should offer a detailed explanation of the warranties provided, including what is covered, for how long, and the process for addressing any issues covered under the warranty. Be wary of contractors who are vague about guarantees or seem reluctant to offer them.

4. Are You Licensed, Bonded, and Insured?

A license signifies that the contractor has met the standards and regulations set by local or state authorities to perform waterproofing work. It means they have the necessary training, skills, and knowledge to complete the job safely and effectively. When inquiring about licensing, you should:

  • Ask for the license number: Ensure it’s current and verify it with your local licensing board.
  • Understand the scope: Some licenses have restrictions based on the type of work or the value of the project they can undertake.


Being bonded provides a level of financial security and trust. It means that a bonding company has secured money that is available to the homeowner in case the contractor fails to complete the project as agreed or commits any violations. When discussing bonding, focus on:

  • Type of bond: Ensure it covers work performance and completion. Ask the contractor what specific conditions their bond covers.
  • Claim process: Understand how you would file a claim against the bond if the situation arises.


Insurance protects homeowners from liability in case accidents occur on their property during the project. There are two main types of insurance to inquire about:

  • Liability Insurance: Protects against property damage and injuries caused by the contractor’s work. Ensure their policy covers the type of work being performed.
  • Workers’ Compensation Insurance: Ensures that you won’t be liable if a contractor’s employee gets injured while working on your property. This is critical in avoiding potential lawsuits.

Verifying Credentials

Beyond listening, take action to verify the information provided by the waterproofing contractor. Here’s how:

  • Request proof: Ask for copies of their license, bond, and insurance certificates.
  • Check validity: Contact the issuing institutions or utilize online resources to confirm that all credentials are current and valid.
  • Follow up on references: Speaking to past clients can give insights into the contractor’s reliability, quality of work, and whether they stayed within budget and timelines.

Hiring a contractor who is licensed, bonded, and insured is non-negotiable for critical home improvement projects like

5. Do You Offer a Free Inspection and Estimate?

Reputable contractors usually offer a free inspection and estimate, giving them a clearer understanding of the project scope and allowing you to assess costs upfront.

6. How Do You Handle Unexpected Problems During the Project?

Waterproofing projects can sometimes uncover unforeseen issues. Ask how the contractor plans to communicate and address any unexpected problems that arise.

In Conclusion

Investing in waterproofing services is an essential aspect of home maintenance that can save you from future headaches and costly repairs. By asking these questions, you’re taking the necessary steps to ensure that your home is in capable hands. Remember, a trustworthy waterproofing contractor will be transparent, informative, and more than willing to address all your concerns to your satisfaction.

Contact Standard Water Control Systems today for a free consultation, inspection, and estimate.