I read with interest an article published in the most recent issue of Consumer’s Checkbook magazine discussing basement waterproofing issues. The writer helps readers understand basement waterproofing problems and the most common and effective solutions.
He also cautions consumers, helping them detect when a contractor may not be working in the homeowners best interest. This arms the customer with knowledge and the power that comes with it. Frankly, we were quite happy to see consumers forewarned and, therefore, forearmed.
A lot of us remember a company that promised to provide dry basements and did anything but. The President of that company spent a long time in jail and basement waterproofing contractors have been working under that shadow since about 1985. I’m sad to say some companies still employ manipulative tactics and may even try to scare people into having work done that they don’t need.
This is why, since 1977, Standard Water has done things differently. When making our initial visits we have found between 25% to 30% of the people who call us simply don’t need our services (I imagine the people who don’t call us have already figured out they don’t need a drain tile system). As a plus, many people recommend us because we didn’t try to force them into a costly and needless repair. There’s a lot of good will that comes your way when you deal honestly with people.
Our website has 156 pages. It’s huge and full of all the information anyone could want. We want you to know as much about the process as we do so you can make an informed and comfortable decision. You can watch videos of our crews actually doing jobs in customers homes.
Our blogs detail case studies of jobs we have done and how the homeowners felt about the job we did. We provide a list of references a homeowner can call to check us out; oftentimes it’s people in the same neighborhood.
We also stand behind our work, stamping our name into the concrete of every job we do. We want you to know we did the work. We want you to call if you have a problem so we can fix it promptly. We want a good reputation because … try as you might … you can’t buy a good reputation, you have to earn it. That’s what we try to do every day.
I encourage you to read the article linked above and, if you have any questions, don’t hesitate to contact us. We’d love to talk with you.
Thanks for your time,
-mike